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Why to use webhooks

You can receive events to be notified about the updates in your integration in real time. Payment Gateway uses webhooks for this purpose. Webhooks is a code that sends an event object to an endpoint when an API v.2 object is changed.

To enable webhook events, you need to register webhook endpoints, generate a secret to sign events, and select the events to listen to. You can configure these settings via the Personal area.

Currently, you can receive the events related to the following objects:

See the whole list of supported event types.

Event overview

Each event is a POST request with JSON body, with symmetric signature with HMAC.

A single API request might result in creation of multiple events. For example, if you complete a two-step payment (make a capture), you receive payment.funded and payment.succeeded events.

Event header structure

Each request has the following headers:


-H "Content-Type: application/json" \
-H "X-Signature: your_webhook_signature" \
-H "X-Version: 2023-11-15" \

Event body structure

Event body contains the following attributes.

Attribute Description
created Date of the event creation
data Attribute for sending the snapshot of the API v.2 object
data.object Attribute containing the snapshot of the API v.2 object (Payment, Session, PaymentMethod, or Refund)
type Type of the sent event

Example of the event body:

  "created": "2022-02-17T16:30:55+00:00",
  "data": {
    "object": {
      "id": "ps_2njmpfC9BUCfsmALYNEQv5eoR8SdVsEHuXZC7D3uLiRxqfb8g2wJzWo8UvE9QL",
      "amount": 90000,
      "created": "2022-02-17T16:10:54+00:00",
      "currency": "EUR",
      "expiresAt": "2022-02-17T16:10:54+00:00",
      "failureUrl": "",
      "locale": "en",
      "paymentData": {
        "captureMethod": "automatic"
      "paymentStatus": "unpaid",
      "paymentUrl": "",
      "status": "expired",
      "successUrl": ""
  "type": "session.expired"

Event types

The following event types are supported.

API v.2 object Event type When is it sent
Session session.completed Payment via Session is completed.
Session session.expired Session is expired (no payment attempts were made for the Session).
Payment payment.amountCapturableUpdated Money for two-step Payment are successfully held.
Payment payment.canceled Payment is canceled.
Payment payment.created Payment is created.
Payment payment.funded Money for two-step Payment are successfully captured.
Payment payment.failed Payment attempt was unsuccessful.
Payment payment.succeeded Payment was successfull.
PaymentMethod paymantMethod.created Payment Method was successfully stored.
Refund refund.updated Money were refunded.

API version

The API version will be specified in X-Version header of the event.

Why event objects get generated

The following scenarios can trigger generating event objects:

How to set up your webhook integration

To start receiving webhook events, create and register a webhook endpoint by following the steps below. You can register and create one endpoint or multiple endpoints.

1. Identify the events to monitor

Use the Events types table to identify the events you want to receive.

2. Create a webhook endpoint function

Set up an HTTPS endpoint function that can accept webhook requests with a POST method. Set up your endpoint function so that it:

3. Register you webhook endpoint via Personal Area

You can configure your webhook integration via your Personal area. See the details in the Merchant Portal User Guide.

When a webhook fails

If a response other than 200 OK is returned to the Payment Gateway, sending event is considered unsuccessful. In this case, the Payment Gateway repeats sending the event at intervals of 30 seconds until one of the following conditions is met:

When one of the above conditions is met, attempts to send an event stop.

Best practices for using webhooks

Only listen to event types your integration requires

Configure your webhook endpoints to receive only the types of events required by your integration. Listening for extra events (or all events) creates excess load on your server, so we don’t recommend it. You can change the events that a webhook endpoint receives via the Personal area.

Receive events with an HTTPS server

If you use an HTTPS URL for your webhook endpoint, Payment Gateway validates that the connection to your server is secure before sending your webhook data. For this to work, your server must be correctly configured to support HTTPS with a valid server certificate.

Verify events are sent from Payment Gateway

The X-Signature header included in each signed event contains a timestamp and one or more signatures that you must verify. The timestamp is prefixed by t=, and each signature is prefixed by v1=. Payment Gateway generates signatures using HMAC with SHA-256.

Example of the X-Signature header:

X-Signature: t=1492774577,v1=5257a869e7ecebeda32affa62cdca3fa51cad7e77a0e56ff536d0ce8e108d8bd

To verify the signature, follow these steps:

Step 1: Extract the timestamp and signatures from the header

Split the header using the , character as the separator to get a list of elements. Then split each element using the = character as the separator to get a prefix and value pair. The value for the prefix t corresponds to the timestamp, and v1 corresponds to the signature (or signatures).

Step 2: Prepare the signed_payload string

The signed_payload string is created by concatenating:

Step 3: Determine the expected signature

Compute an HMAC with the SHA256 hash function. Use the endpoint’s signing secret as the key, and use the signed_payload string as the message. The result value will be the expected signature.

Step 4: Compare the signatures

Compare the signature (or signatures) in the header to the expected signature. For an equality match, compute the difference between the current timestamp and the received timestamp, then decide if the difference is within your tolerance. To protect against timing attacks, use a constant-time-string comparison to compare the expected signature to each of the received signatures.

Use support of two signing secrets

Many companies require changing signing secret from time to time for security purpose. To make this change safely, we recommend you to use the following approach:

  1. When you are going to change your signing secret, first generate the new signing secret manually or using the tool of your choise (the secret should be a random string with at least 20 symbols - numbers and latin characters).
  2. Support two secrets: 1) the old one, 2) the new one that you have generated.
  3. Change the old secret to the new secret via the Personal Area (enter it in the Signing secret field and click Save).
  4. Make sure that the received events are correctly verified by the new secret. If something goes wrong, change the secret back to the old one.
  5. If everything works correctly, delete the old secret from your systems.
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