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This page explains how to issue an inovoice to a customer from Merchant Portal and is part of a comprehensive Merchant Portal user guide that is availble here.

Pay by link

You can issue an invoice to the buyer for payment for goods or services by e-mail. To do so, use the Invoice to e-mail section of the Merchant Portal. Once the invoice is issued, the buyer receives an e-mail and follows the link in it to the payment page.

Sending a link to a payment page by e-mail

To invoice a customer and send them a link to the payment page by email, follow these steps.

  1. Go to Invoice to e-mail section of the Personal Area. The page for entering the invoice parameters will be displayed:

  2. Configure the settings referring to the table below.

    Setting Description
    Merchant Merchant login in the payment gateway
    Client name Client's first name, last name, and patronymic. The data entered in this field is displayed in an email containing a link to the payment page
    Phone Customer's phone number. It is always necessary to specify the country code, but you can specify or omit the + sign. Thus, the following options are valid:
    • +449998887766;
    • 449998887766. 7 to 15 digits long.
    E-mail The e-mail address to which the payment link will be sent
    Payment type Choose from two options.
    • One-phase – after the payment has been made, no additional actions are required on your part.
    • Two-phase – after the client has confirmed the payment, you must complete the payment in your Personal Area. Before you do this, the money will be held (reserved) on the client's account until you confirm the payment or until the confirmation period expires.
      If you confirm the payment, the money will be transferred to your account.
      The reserved funds on client's account will be released if the reservation period expires before confirmation.
    Currency Select currency from a drop-down list
    Language Select language from a drop-down list
    Due date Indicate the date and time by which the payment can be made. After this date and time it will be impossible to pay the invoice
    Description Free-form description of the payment
    Enter the amount Enter the payment amount here. If the order contains a shopping cart, the field value is populated automatically
  3. Click the Send button.

    Upon successful dispatch, a link to the payment form will be displayed below:

You can view the payment page sent to the client by clicking on the Link to payment page button.

Adding a shopping cart to invoice

When generating an invoice you can add a shopping cart for the order. The Cart section is located under the area for creating a link to payment page:

  1. To add a line item to the shopping cart, click on the Add product button. A row with the parameters of the product being added will be displayed.
  2. Fill in the required fields referring to the table below.

    Field Description
    ID Identifier of a line item in the cart. Filled in automatically.
    Name Product/service name.
    Price Price of one product unit.
    Qty The number of units of the product.
    Measure Units of measurement, for example: L – liters, pcs. – pieces.
    Amount The total amount for specified line item. Calculated automatically when the Price and Qty fields are filled out.
    Article The vendor code of the line item.
  3. Repeat the required steps for each item in the shopping cart. If you need to delete the added row, click on the icon and confirm the action.

  4. You can add items from the catalog, click Add product from catalog and select the item in the opened window.
    .

Having added all items to the shopping cart, invoice the client.

Importing a CSV file

You can register an order (invoice) with a shopping cart and this cart can be populated automatically from a CSV file. To upload cart automatically, click on the Import fromort CSV button. In the window that opens, select the file to be uploaded on your device.


You can upload two type of files that can contain:
- only cart data (ORDER_BUNDLE)
- cart data (ORDER_BUNDLE) and order data (ORDER_PARAMS)

Please note, there are no mandatory fields and only certain fields can be mapped:

Possible cart data fields:

Possible order data fields:

Example with cart data:

ItemCode,Price,Amount,Measure,Quantity,Name
1,10,20,pieces,2,apples

Example with cart and order data:

Download example file

Making a test transaction

You can test the payment process on behalf of the client. To do so:

  1. Create an invoice for the client.
  2. Go to the payment page by clicking on the Link to payment page button in the invoice-issued-successfully message.


  1. Enter the details of one of the test cards.
  2. Select Save my card if you want to store the credential: in this case, you will not have to enter the card data next time.
  3. Click on the Pay button. To confirm the transaction, use the 3-D Secure code specified for the test card.

Final page

After successfull payment, the client can optionally be redirected to the Final page. This page contains data about the payment and a link back to the store.

The table below describes the data displayed on the final page.

Field Description
Merchant Merchant’s login.
Web-site Merchant’s website address.
ID Automatically generated order number in the merchant’s system.
Authorization code International payment system authorization code (6 symbols).
Terminal ID Terminal identifier in the system that processes the payment.
Reference ID (RRN) Reference number of the payment authorization that has been assigned to it upon its registration.
Amount Payment amount.
Description Description of the payment.
Card information Masked number and expiration date of the card used for payment.

For the client to go back to the store, they would click the Return to Merchant link.

You can enable or disable showing the final page using the Show final page check box on the General settings page of your Personal Area. Read more here.

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